Contact Us

Pet Parents

Before you go to the trouble of emailing us, our Frequently Asked Questions ('How it Works' above) could help you find a quick solution.

If you still find that you need help, please email us at the email us at and we’ll do our best to get back to you within five working days.

If you have a query regarding your payment or have not received the expected payment in your bank within 7 working days, please email and our partner Savi/NCH Marketing will do their best to get back to you as soon as possible.